Congratulations on the purchase of your new vehicle and thank you for choosing Sydney City Volkswagen as YOUR Volkswagen
Here at Sydney City Volkswagen we strive to make your buying experience one of extreme satisfaction and I personally
take an interest in seeing we meet this goal each and every time. While we invest heavily in ongoing training
for all of our staff to ensure they are amongst the best in the industry, it is feedback from our customers
that helps most in ensuring we offer you the service you deserve.
You may be surveyed by Volkswagen Australia to rate your buying experience with Sydney City Volkswagen and we hope
your feedback will be all positive. We’d also love for you to share your experience with our other customers
by leaving a testimonial on our website.
Every member of our team plays a part in ensuring our customers are extremely satisfied with every aspect of their
- Was your sales person helpful and knowledgeable?
- Did our finance team go through payment and protection options available to you?
- Was your car prepared to the highest standard for delivery?
If you can say you were extremely satisfied with all of the above tell friends, tell family, tell facebook…
If you can’t then tell us and we will address your concerns immediately, just contact:
Sharon Cataldo - Customer Relations
Tel: (02) 8336 3000
I also just wanted to take this opportunity to introduce our service department who are here to help with all of
your enquiries. To make life as easy as possible for you we have introduced an online booking facility. Simply
go to www.sydneycityvolkswagen.com.au/service and you can book in 24/7.
Thank you again for choosing Sydney City Volkswagen and we look forward to seeing you for again for your next Volkswagen.
Sydney City Volkswagen