On behalf of Sydney City Volkswagen Service Department, thank you for choosing our Dealership to carry out your vehicles servicing needs. Our Service Team is here to ensure that your service and repair requirements are looked after to your satisfaction.
We at Sydney City Volkswagen demand a very high standard of performance from our employees and we continually strive to enhance the quality of the service and overall experience that we deliver to you, our customer. It goes without saying therefore that the measure of our success is your Extreme Satisfaction and future recommendations.
Your feedback is our most valuable source of constructive information in order that we can maintain our high level of service into the future. Where we do not meet your expectations, it is important to us to know this so that we can improve. Where we have done a great job we would love to hear about it!
Volkswagen Group Australia may shortly survey you to ascertain if you are extremely satisfied with the level of service provided by your Service Manager, your Service Advisor and our Dealership in general. If you are unable to indicate that you are extremely satisfied or would not recommend our Service Department to family and friends, we want to address your concerns immediately.
Sharon Cataldo - Customer Relations
Tel: (02) 8336 3000
Sydney City Volkswagen places all returned Volkswagen customer surveys into a draw for a chance to win our monthly prize of a $500 Service voucher. We wish you the best of luck should you receive a survey.
Sydney City Volkswagen